Refund policy

Our Satisfaction Guarantee:

We are a small business that makes custom products tailored to you. This means we don't hold any inventory and only have an item produced when you order it.

We do this to keep our costs low, and quality high - that way we can offer you amazing items as the lowest possible price.

Because of this - we offer a 100% guarantee your item will arrive in perfect condition. If it doesn't - we'll offer a replacement or a refund with no questions asked. Because we are a made to order business returns and refunds are only accepted in the above situations.

If your order is not in perfect condition, please send us photos of the discrepancy, order number, name and contact info by e-mail to info@doodsnco.com.

We thank you for your support!

 

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 30 days

• The goods are in the original packaging

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods:

You are responsible for the cost and risk of returning the goods to us. Instructions for returns will be provided via email.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us:

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@doodsnco.com.